Privacy Policy

The Privacy Policy below governs CUSTOMERs NavSoft RacePro account and any information CUSTOMER provides on this site.

In Brief:

NavSoft -
· will not sell or rent CUSTOMERs information or distribute a list of customers to third parties
· will hold and transmit CUSTOMERs personal information in a safe, confidential and secure environment
· will use a third party provider with the highest security to store CUSTOMERs credit card and/or bank information

In Detail:

General
This Privacy Policy describes the information NavSoft collects and how NavSoft uses that information. NavSoft takes the privacy of CUSTOMERs personal information very seriously and will use CUSTOMERs information only in accordance with the terms of this Privacy Policy. NavSoft will not sell or rent CUSTOMERs information or distribute a list of customers to third parties.There are limited circumstances in which some of CUSTOMERs information will be shared with third parties, under strict restrictions, so it is important for CUSTOMER to review this Privacy Policy. This Privacy Policy applies to all services that are hosted on the NavSoft website.

NavSoft uses the Universal Credit services for billing and invoicing. In order to operate the NavSoft service and to reduce the risk of fraud, CUSTOMER must provide to Universal Credit information about CUSTOMER and CUSTOMERs credit or debit card and/or bank account. Therefore the Universal Credit Privacy Policy is applicable.

Privacy
By accepting the Privacy Policy and User Agreement in registration, CUSTOMER expressly consents to NavSoft's use and disclosure of CUSTOMERs personal information in the manner described in this Privacy Policy. This Privacy Policy is incorporated into and is subject to the terms of the NavSoft RacePro User Agreement. CUSTOMERs personally identifiable information will be stored and processed on NavSoft's computers. NavSoft will hold and transmit CUSTOMERs personal information in a safe, confidential and secure environment. If CUSTOMER objects to CUSTOMERs personal information being transferred or used as described in this Privacy Policy, please do not register for the NavSoft RacePro service.

Notification of changes
This policy may be revised over time as new features are added to the NavSoft RacePro service or as NavSoft incorporates suggestions from NavSoft's customers. When NavSoft is going to use or disclose CUSTOMERs personally identifiable information in a manner materially different from that stated at the time NavSoft collected the information, CUSTOMER will have a choice as to whether or not NavSoft can use or disclose CUSTOMERs information in this new manner. NavSoft will post the amended privacy policy prominently on the NavSoft website so that CUSTOMER can always review what information NavSoft gathers, how NavSoft might use that information, and whether NavSoft will disclose it to anyone.

Third parties
Some pages on the NavSoft website include links to third party Websites. These sites are governed by their own privacy statements, and NavSoft is not responsible for their operations, including but not limited to their information practices. Users submitting information to or through these third party Websites should review the privacy statement of these sites before providing them with personally identifiable information.

Required information
To open a NavSoft RacePro account, CUSTOMER must provide CUSTOMERs name, address and email address. In order to receive simulations, CUSTOMER must provide credit card, debit card and/or bank account information through Universal Credit.

Correspondence
If CUSTOMER sends NavSoft correspondence, including emails and faxes, NavSoft retain such information. NavSoft will also retain customer service correspondence and other correspondence from NavSoft to CUSTOMER. NavSoft retains these records in order to measure and improve NavSoft's customer service, and to investigate potential fraud and violations of NavSoft's User Agreement. NavSoft may, over time, delete these records if permitted by law. NavSoft may offer optional questionnaires and surveys to NavSofts users for such purposes as collecting demographic information or assessing users' interests and needs. The use of the information collected will be explained in detail in the survey itself. NavSoft uses the information NavSoft collects about CUSTOMER in order
1) to provide NavSoft's services and process CUSTOMERs transactions,
2) to provide customer service,
3) to determine CUSTOMERs eligibility to receive offers for special features or products, and
4) to improve NavSoft's products and services.

At CUSTOMERs option, NavSoft may use the information CUSTOMER provides to access specific third party services on CUSTOMERs behalf and perform the actions that CUSTOMER request NavSoft to perform. NavSoft gives access to individually identifiable information about NavSoft's users only to those employees who require it to fulfill customer service requests. CUSTOMERs name, email address, date of sign-up, and NavSoft account number may be displayed to other NavSoft customers. However, CUSTOMERs credit card number, bank account details and other financial information will NEVER be revealed to anyone whom CUSTOMER has paid or who has paid CUSTOMER through NavSoft, except if we are required to do so by law.
NavSoft will not sell or rent any of CUSTOMERs personally identifiable information to third parties. NavSoft will not share any of CUSTOMERS personally identifiable information with third parties except in the limited circumstances described below, or with CUSTOMERs express permission (and to other NavSoft customers as described above). These third parties are limited by law or by contract from using the information for secondary purposes beyond the purposes for which the information is shared. NavSoft may share information with companies that help NavSoft process the transactions CUSTOMER request and protect NavSofts customers' transactions from fraud, such as sharing CUSTOMERs credit card number with a service that screens for lost and stolen card numbers.

NavSoft may disclose the information NavSoft collects, as described above, to companies that perform marketing services on NavSoft's behalf or to other financial institutions with which NavSoft have joint marketing agreements. These companies are subject to confidentiality agreements with NavSoft and other legal restrictions that prohibit use of the information except to market the specified NavSoft-related products or services, unless CUSTOMER have affirmatively agreed or given CUSTOMERs prior permission for other uses. NavSoft may disclose information in response to requirements of civil or criminal legal process.

NavSoft may share aggregated statistical data with NavSoft's business partners or for public relations. However, this aggregated information is not tied to personal information.

As with any other business, it is possible that NavSoft in the future could merge with or be acquired by another company. If such an acquisition occurs, the successor company would have access to the information maintained by NavSoft, including CUSTOMERs account information, but would continue to be bound by this Privacy Policy unless an until it is amended as described above. NavSoft may share CUSTOMERs information with NavSoft's parent, subsidiaries and joint ventures to help coordinate the services NavSoft provides to CUSTOMER, enforce NavSoft's terms and conditions, and promote trust and safety.

Contacts
NavSoft may communicate with CUSTOMER on a regular basis via email to provide requested services, and NavSoft may also communicate by phone to resolve CUSTOMERs complaints or investigate suspicious transactions. NavSoft may use CUSTOMERs email address to confirm CUSTOMERs opening of a NavSoft account, to send information about important changes to NavSofts products and services, and to send notices and other disclosures required by law. Generally, CUSTOMER can not opt out of these communications, but they will be primarily informational in nature rather than promotional. NavSoft may also use CUSTOMERs email address to send CUSTOMER other types of communications that CUSTOMER can control, including a NavSoft Periodical newsletter, customer surveys and notice of special third-party promotions.

Internet information
NavSoft may use IP addresses, browser types and access times to analyze trends, administer the site, improve site performance and gather broad demographic information for aggregate use. In order to facilitate the phone connection between NavSoft members, NavSoft's service allows CUSTOMER limited access other users' contact or delivery information. By entering into NavSoft's User Agreement, CUSTOMER agrees that, with respect to other users' personally identifiable information that CUSTOMER obtains through the site or through an NavSoft-related communication or NavSoft-facilitated transaction, CUSTOMER will only use this information for:
(1) NavSoft-related communications that are not unsolicited commercial messages,
(2) using services offered through NavSoft (e.g. insurance, delivery and fraud complaints), and
(3) any other purpose that such user expressly agrees to after adequate disclosure of the purpose(s).

In all cases, CUSTOMER must provide users with the opportunity to remove themselves from CUSTOMERs database and review any information CUSTOMER has collected about them. In addition, under no circumstances, except as defined in this Section, can CUSTOMER disclose personally identifiable information about another NavSoft user to any third party without NavSoft's consent and the consent of NavSoft's other user after adequate disclosure. Note that law enforcement personnel and other rights holders are given different rights with respect to information they access.

Spam Policy
CUSTOMER may not add a NavSoft user to CUSTOMERs mail list (email or physical mail) without their express consent after adequate disclosure, even if said user has previously made a purchase from CUSTOMER. To report NavSoft-related spam to NavSoft, please contact NavSoft.

Information security
NavSoft is committed to handling CUSTOMERs information with high standards of information security. CUSTOMERs credit card and/or bank account information are stored only in encrypted form on Universal Credit's computers that are not connected to the Internet. NavSoft restricts access to CUSTOMERs personally identifiable information to employees who need to know that information in order to provide products or services to CUSTOMER. NavSoft maintains physical, electronic and procedural safeguards that comply with regulations to guard CUSTOMERs non public personal information. The security of CUSTOMERs NavSoft account also relies on CUSTOMERs protection of CUSTOMERs NavSoft password and pin-code. CUSTOMER may not share CUSTOMERs NavSoft password and/or pin-code with anyone. NavSoft representatives will never ask CUSTOMER for CUSTOMERs password or pin-code, so any email or other communication requesting CUSTOMERs password and/or pin-code should be treated as unauthorized and suspicious. If CUSTOMER does share CUSTOMERs NavSoft password and/or pin-code with a third party for any reason, including because the third party has promised to provide CUSTOMER additional services, the third party will have access to CUSTOMERs account and CUSTOMERs personal information, and CUSTOMER may be responsible for actions taken using CUSTOMERs password and/or pin-code. If CUSTOMER believes someone else has obtained access to CUSTOMERs password and/or pin-code, CUSTOMER should change it immediately by logging in to CUSTOMERs account.

Accessing CUSTOMERs information
CUSTOMER can review the personal information CUSTOMER provided NavSoft and make any desired changes to such information, or to the settings for CUSTOMERs NavSoft account, at any time by logging in to CUSTOMERs account on the NavSoft website and changing CUSTOMERs preferences. CUSTOMER can also close CUSTOMERs account through the NavSoft website. If CUSTOMER closes CUSTOMERs NavSoft account, NavSoft will mark CUSTOMERs account in NavSofts database as "Closed," but will keep CUSTOMERs account information in NavSofts database. This is necessary in order to detect fraud, by ensuring that persons who try to commit fraud will not be able to avoid detection simply by closing their account and opening a new account. However, if CUSTOMER closes CUSTOMERs account, CUSTOMERs personally identifiable information will not be used by NavSoft for any further purposes, nor sold or shared with third parties, except as necessary to prevent fraud and assist law enforcement, or as required by law.

Accountability
NavSoft is responsible for ensuring that day-to-day procedures comply with this Privacy Policy. If CUSTOMER has any questions about this privacy statement, NavSoft's information practices, or CUSTOMERs dealings with NavSoft, CUSTOMER can contact NavSoft at the following address:

NavSoft Ltd
67 Coates Ave
Orakei
Auckland
New Zealand